KOÇ E., AYDIN G., AKDENİZ AR A., BOZ H.
in: Service Failures and Recovery in Tourism Hospitality: A Practical Manual, Erdoğan Koç, Editor, CABI, Oxfordshire, pp.42-55, 2017
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Publication Type:
Book Chapter / Chapter Vocational Book
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Publication Date:
2017
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Publisher:
CABI
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City:
Oxfordshire
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Page Numbers:
pp.42-55
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Editors:
Erdoğan Koç, Editor
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Uşak University Affiliated:
Yes