Development of Scales to Measure Customers’ Willingness to Have Control and The Control Offered By Servıce Businesses

KOÇ E., BOZ H.

ECOFORUM, vol.6, no.3(13), 2017 (Peer-Reviewed Journal)

• Publication Type: Article / Article
• Volume: 6 Issue: 3(13)
• Publication Date: 2017
• Journal Name: ECOFORUM
• Uşak University Affiliated: Yes