Teleworking and Emotional Experience and Wellbeing: The Case in the Turkish Financial Services Industry During COVID-19

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ÖZEN E., Grima S., HAMARAT B.

Scientific Annals of Economics and Business, cilt.68, sa.3, ss.345-360, 2021 (ESCI) identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 68 Sayı: 3
  • Basım Tarihi: 2021
  • Doi Numarası: 10.47743/saeb-2021-0016
  • Dergi Adı: Scientific Annals of Economics and Business
  • Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus, EconLit, Directory of Open Access Journals
  • Sayfa Sayıları: ss.345-360
  • Anahtar Kelimeler: COVID-19, public and private entities, remote working, telework, Turkish Financial Services Industry, wellbeing
  • Uşak Üniversitesi Adresli: Evet

Özet

Since the worldwide increase in COVID-19 cases, teleworking in the Turkish Financial Services Industry has become increasingly popular. Wellbeing of working outside traditional workplace settings, is still in its infancy and as far as we understand, has not yet been addressed in the Turkish Financial Industry. We administered a survey using the telephone, e-mail and other social media asking employees in the financial sector in Turkey currently working under these new conditions to provide us with specific responses which take as our data. 438 valid responses were received and analysed using Structural Equation Modelling on Lisrel. We tested the relationship between teleworking, Covid-19 fear, emotional experience, and affective well-being. As a result of the study we found a significant relationship (i) between Covid-19 fear and individual differences and (ii) between individual differences and affective wellbeing. The findings will allow financial institutions managers to re-evaluate working conditions during the pandemic period, while guiding legislators to produce policies.