The Relationship between Managers' Conflict Management Styles and Communication Competences: A Research on the Textile Sector in Türkiye Yöneticilerin Çatışma Yönetim Tarzları ile İletişim Yeterlilikleri Arasındaki İlişki: Türkiye’de Tekstil Sektörü Üzerine Bir Araştırma
Sosyoekonomi, cilt.33, sa.66, ss.37-55, 2025 (ESCI, Scopus, TRDizin)
- Yayın Türü: Makale / Tam Makale
- Cilt numarası: 33 Sayı: 66
- Basım Tarihi: 2025
- Doi Numarası: 10.17233/sosyoekonomi.2025.04.02
- Dergi Adı: Sosyoekonomi
- Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus, TR DİZİN (ULAKBİM)
- Sayfa Sayıları: ss.37-55
- Anahtar Kelimeler: Communication Competencies, Organisational Conflict, Employee Perception, Canonical Correlation, T & uuml;rkiye
- Açık Arşiv Koleksiyonu: AVESİS Açık Erişim Koleksiyonu
- Uşak Üniversitesi Adresli: Evet
Özet
Based on employee perceptions, this research examines the relationship between managers' conflict management styles and their communication competencies. The study was conducted in one of Türkiye's largest textile companies, located in Uşak, which ranks among the top ten textile companies in the country. Data were collected using a survey method, with 359 employees participating. The findings reveal a significant correlation between conflict management styles-integrating, obliging, and compromising-and communication competencies such as understanding empathy, affiliation/support, and social comfort. Key elements identified in understanding empathy include 'being understanding', 'getting along well', and 'being supportive'. The supportive variable highlighted elements such as 'giving importance', 'acting individually', and 'being a good listener'. For social comfort, prominent elements were 'putting oneself in the other person's shoes', 'speaking effectively', and 'being flexible'.