Research Information System
Learning Organization, vol.22, no.3, pp.150-162, 2015 (Scopus)
Purpose – The purposes of this paper are to determine the role of organizational forgetting in differenttype of coaching companies and to determine organizational survival based on both knowledge structure of coaching companies and organizational forgetting with core features of organizations. Design/methodology/approach – Within the context of this research, two worldwide and well-known coaching companies were examined as case study, and analyses of case studies which included company background and testimonial analysis was used as inputs for the semi-structured interviews of 12 PhD students in the UK who took seminars and training from the coaching companies.Based on the interviews, the authors concluded the research as describing knowledge structure, corefeatures and organizational forgetting type. Thus, organizational survival based on organizationalforgetting could be interpreted.Findings – Based on the case studies and interview results, there were two findings. First, it was indicatedthat the type of organization (knowledge structure) had a different type of organizational forgetting. Second,core features of organizations based on the interviews and types of organizational forgetting were linked toeach other. According to these results, organizational survival for coaching companies was discussed.Research limitations/implications – This study also has some limitations. First, this paper justfocuses on coaching organizations to find new perspective for the organizational forgetting literature.Second, because of the scope of this research, interviewees are limited to individuals who haveknowledge or take any seminars related to field of coaching. Other sectors also must be considered toattain detailed knowledge related to organizational forgetting because case-specific studies will bringnew dimensions to the literature of organizational forgetting.Originality/value – First, this study makes a research contribution to the field of organizationalforgetting because studies related to organizational forgetting mostly consist of conceptual papers, and,second, we have introduced two new perspective to the concept of organizational forgetting through thisresearch paper..