KOÇ, E. And BOZ, H. Emotions and Developing Emotional Intelligence in Tourism and Hospitality Businesses. 2019. In Emotional Intelligence in Tourism and Hospitality , CABI, 9781786398314, 15-35.

KOÇ, E., & BOZ, H., (2019). Emotions and Developing Emotional Intelligence in Tourism and Hospitality Businesses. Emotional Intelligence in Tourism and Hospitality (pp.15-35), 9781786398314: CABI.

KOÇ, ERDOĞAN, And HAKAN BOZ. "Emotions and Developing Emotional Intelligence in Tourism and Hospitality Businesses." In Emotional Intelligence in Tourism and Hospitality , 15-35. 9781786398314: CABI, 2019

KOÇ, ERDOĞAN And BOZ, HAKAN. "Emotions and Developing Emotional Intelligence in Tourism and Hospitality Businesses." Emotional Intelligence in Tourism and Hospitality , CABI, 2019, pp.15-35.

KOÇ, E. And BOZ, H. (2019) "Emotions and Developing Emotional Intelligence in Tourism and Hospitality Businesses", Emotional Intelligence in Tourism and Hospitality . 9781786398314: CABI.

@bookchapter{bookchapter, author ={ERDOĞAN KOÇ And author ={HAKAN BOZ}, chaptertitle={Emotions and Developing Emotional Intelligence in Tourism and Hospitality Businesses}, booktitle={ Emotional Intelligence in Tourism and Hospitality}, publisher={CABI}, city={9781786398314},year={2019} }